一键安装服务启动失败

全新centos7.6联网一键安装V2版本

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[DATAEASE Log]: 启动 docker
[DATAEASE Log]: docker 安装成功
[DATAEASE Log]: docker-compose 安装成功
/root/dataease-online-installer-v2.5.0-ce
[DATAEASE Log]: 配置 dataease Service
[DATAEASE Log]: 配置开机自启动
[DATAEASE Log]: 防火墙端口开放
success
success
[DATAEASE Log]: 启动服务

Job for dataease.service failed because the control process exited with error code. See “systemctl status dataease.service” and “journalctl -xe” for details.
======================= 安装完成 =======================

系统登录信息如下:
访问地址: http://服务器IP:8100
用户名: admin
初始密码: DataEase@123456

另外离线安装也是这个报错,是我的环境有问题吗?请指教

执行下 docker ps -a 看下,是否有相应的容器,如果没有,执行下 dectl reload 看看能否拉起。

[root@dwsp03 dataease-offline-installer-v2.5.0-ce]# docker ps -a
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
cd56b4ec10f8 registry.cn-qingdao.aliyuncs.com/dataease/dataease:v2.5.0 “/bin/sh -c 'java -X…” 10 minutes ago Created dataease
c915ab25981b registry.cn-qingdao.aliyuncs.com/dataease/mysql:8.3.0 “docker-entrypoint.s…” 10 minutes ago Exited (2) 4 minutes ago mysql-de
b40412f365c6 amancevice/superset “gunicorn superset.a…” 3 years ago Exited (0) 2 years ago superset
[root@dwsp03 dataease-offline-installer-v2.5.0-ce]# dectl reload

[+] Running 1/1
✘ Container mysql-de Error 0.0s
dependency failed to start: container mysql-de exited (2)

未找到容器 dataease。

docker logs mysql-de 看下mysql的日志

请问,问题解决了吗,我也是这个问题,

可以执行命令查看下日志,把日志贴出来
docker logs mysql-de

我也遇到了,重启以后docker ps查看容器都没了,尝试启动和重新安装,都会报错======================= 开始安装 =======================
[DATAEASE Log]: 拷贝配置文件模板文件 → /opt/dataease2.0/conf
[DATAEASE Log]: 根据安装配置参数调整配置文件
[DATAEASE Log]: 检测到 Docker 已安装,跳过安装步骤
[DATAEASE Log]: 启动 Docker
[DATAEASE Log]: 检测到 Docker Compose 已安装,跳过安装步骤
[DATAEASE Log]: 加载镜像
ignore image dataease:v2.5.0.tar.gz
ignore image mysql:8.3.0.tar.gz
[DATAEASE Log]: 防火墙未开启,忽略端口开放
[DATAEASE Log]: 启动服务
Job for dataease.service failed because the control process exited with error code.
See “systemctl status dataease.service” and “journalctl -xeu dataease.service” for details.
重新安装也不行,我备份了数据,但是最好还是能重新安装下